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Unfortunately, we have to plan for restricted users being able to use the app. I was sure that XML serialization was the way to go, but I just wanted confirmation from someone more knowledgeable than myself. Thanks for the input.

Hi all. I am new to this community, but am not new to coding for WinForms or Web Applications. That said, I have been tasked with creating an enterprise technician scheduling application for the service industry that will have two components - the first, a windows service that will run...